Fees & Cancellations

Understanding Our Fees & Cancellation Policy

Fees

  • We are a private clinic and charge private-practice fees
  • Full payment is required on the day of your appointment. We will send the claim to Medicare on your behalf, and you will receive the Medicare rebate directly into your nominated bank account, usually within 1-2 business days.
  • Private health insurance does not cover consultation costs unless you are an inpatient in the hospital.
  • Maternity patients will be given a fee schedule for the management of their pregnancy and delivery. The schedule will be specific to their status (Medicare / insured status) and their chosen model of delivery (Public hospital or Private hospital).

Cancellations

If you need to cancel an appointment, please telephone our clinic during business hours and allow at least 24 – 48 hours’ notice so that we can offer your appointment time to other patients that are eagerly waiting for a consultation. Same-day cancellations may attract a cancellation fee, which would need to be paid before further consultations are offered.

Book Your Consultation and Start Your Journey Today

Ready to take the next step in your health, fertility or pregnancy care? Contact us today to schedule an appointment with one of our specialist.

Temporary Practice Closure – Wednesday 29th July

Due to a planned electricity outage in our area, Monash Obstetrics & Kids will be closed today and our phones and usual services are unavailable.

For non-urgent enquiries, please email us and we will respond as soon as possible, or contact us when we reopen during normal business hours.

If you have an urgent paediatric or gynaecology concern, please attend your nearest Emergency Department.

For urgent obstetric concerns, please contact your hospital’s Pregnancy Assessment Unit or page your obstetrician via the paging service on (03) 9387 1000.

We apologise for any inconvenience and appreciate your understanding.

We look forward to assisting you when we reopen.