FAQs

No, we do not. We operate a full-service private practice clinic with leading local clinical and administrative staff, along with the latest state-of-the-art diagnostic and therapeutic clinical technology, which enables us to offer patients a truly world-class clinical experience. This service is not possible to run on a Bulk-Billing model. Therefore, there are reasonable out-of-pocket expense associated with most consultations and procedures.

No, you do not need a GP referral to see a specialist in Australia however, having a GP referral allows you to receive the Medicare rebate (ie: recoup a portion of your consultation fee) and allows your GP to send a referral letter with your full medical history detailed, which is essential for your doctor to review. We strongly recommend speaking to your GP prior to seeking a consultation with us, simply to ensure that your issue cannot be managed by your primary care provider or a more appropriate specialist.

If you are a Medicare card holder and want to claim the Medicare rebate, you will require a valid referral from either a GP, another Specialist, or an approved allied health professional, which will enable you to claim the Medicare rebate.
Patients who do not have a Medicare card, do not want to claim the Medicare rebate, or international patients, do not require a referral to attend our practice and will be billed per our standard rates.
GP referrals are valid for 12-months and referrals from other Specialists are valid for 3-months. The referral starts from the date the specialist first meets the patient, not the date issued.
Yes, you can. You can use a referral that is made out to a different specialist of the same speciality/vocation (eg: another obstetrician or gynaecologist) so long as your referral has not been used by another doctor already. Visit the following websites to learn more about your rights when it comes to transferring your referral from one specialist to another: healthdirect and Services Australia and NIB.

In clinic
Private health insurance does not cover what is done in the rooms (unless you are an in-patient or overseas visitor with international travel insurance). If you are an international visitor with the necessary insurance, full payment is required at the time of the consultation, you will then be provided with a receipt to claim directly from your provider.

Surgery
No, you are not necessarily required to have private health insurance to be a patient in a private hospital. A ‘self-funded’ patient is someone who doesn’t have Private Health Insurance, but pays directly themselves for their medical treatment upfront. This consists of the specialist’s fee, the anaesthetist’s fee, the surgical assistant’s fee and the hospital’s fee. It’s the hospital fee which makes up the vast majority of the cost.

Public Hospitals
If you are a Medicare card holder and your treatment is performed in a public hospital, there will be no fees associated with your care.

Yes, but it varies from doctor to doctor within the clinic. Please view our Telehealth page here for more information.

Book Your Consultation and Start Your Journey Today

Ready to take the next step in your health, fertility or pregnancy care? Contact us today to schedule an appointment with one of our specialist.

Temporary Practice Closure – Wednesday 29th July

Due to a planned electricity outage in our area, Monash Obstetrics & Kids will be closed today and our phones and usual services are unavailable.

For non-urgent enquiries, please email us and we will respond as soon as possible, or contact us when we reopen during normal business hours.

If you have an urgent paediatric or gynaecology concern, please attend your nearest Emergency Department.

For urgent obstetric concerns, please contact your hospital’s Pregnancy Assessment Unit or page your obstetrician via the paging service on (03) 9387 1000.

We apologise for any inconvenience and appreciate your understanding.

We look forward to assisting you when we reopen.